ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Authorise projects

1.1 Analyse needs, in consultation with client and relevant stakeholders, to justify each project and to designate project managers

1.2 Conduct project selection and prioritisation within guidelines provided by, or under the direction of, a relevant (governance) authority

1.3 Make project authorisation recommendations to relevant authority as basis for future project management activities, and commitment of resources and effort

2. Define and plan program scope

2.1 Define projects’ objectives, major deliverables and resource requirements at project and program level, and confirm with governance group or relevant authority

2.2 Determine and agree measurable project outcomes and benefits to enable quantified evaluation of program performance

2.3 Develop, agree on, and communicate scope definition, scope management strategies, and plans

2.4 Align program scope to business requirements and organisational strategy

3. Manage program scope

3.1 Conduct regular program reviews to measure project performance and ensure stated program and business/strategic objectives are met

3.2 Establish and maintain a change management system to form basis of ongoing scope management

3.3 Conduct reviews of scope changes and take action to ensure project and program objectives are achieved or modified

3.4 Measure project outcomes against defined program scope and aligned strategic objectives

3.5 Communicate results of program outcomes to relevant authority

3.6 Pass on scope management lessons learnt to higher project authority for application in planning and implementation of later projects within the program

Skill

Performance Criteria

Description

Reading

1.2, 2.4, 3.1

Interprets and critically analyses complex texts

Writing

1.3, 2.1, 3.2, 3.3, 3.5, 3.6

Develops a range of project related documents using appropriate format, vocabulary and structure

Oral Communication

1.1, 2.1, 2.3, 3.5

Provides information using language and structure appropriate to audience

Uses listening and questioning skills to check and confirm understanding of needs

Numeracy

3.1, 3.4

Extracts and evaluates mathematical information embedded in tasks and texts

Selects from, and applies mathematical and problem-solving

Interact with others

1.1, 1.3, 2.1, 2.3, 3.5, 3.6

Identifies and uses appropriate practices and protocols when communicating with project stakeholders

Collaborates with others to achieve joint outcomes, playing an active role in leading and facilitating effective group interaction

Get the work done

1.1, 1.2, 2.1-2.4, 3.1-3.4, 3.6

Sequences and schedules complex activities, monitors implementation and manages relevant communication

Monitors actions against goals, adjusting plans and resources to cope with contingencies

Uses analytical processes to decide on a course of action, establishing criteria for deciding between options, and seeking input and advice from others before taking action, when necessary

Monitors outcomes of decisions, considering results from a range of perspectives, and identifying key concepts and principles that may be adaptable to future situations